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FAQs

1. 📦 When will I receive my order?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location:

  • USA: 5–10 business days

  • International: 7–21 business days

You will receive a tracking number once your order ships.

2. 🔍 How can I track my order?

You can track your order using our Track Your Order page. Just enter your order number and email to see real-time updates.

3. 🚚 Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and delivery times vary depending on your country and will be calculated at checkout.

4. ❌ Can I cancel or change my order?

We can only cancel or modify an order within 12 hours of purchase. Please contact us as soon as possible at perbolshop@gmail.com.

5. 🔁 What is your return and refund policy?

You can return your item within 30 days of receiving it if it is unused and in its original packaging. Please visit our Return and Refund Policy page for full details.

6. 🛡️ Is my payment information secure?

Absolutely. We use SSL encryption and secure payment gateways. Your information is always safe with us.

7. 📧 How can I contact customer service?

You can reach us via:

8. 📄 Will I receive a confirmation email?

Yes, you will receive a confirmation email immediately after placing your order and another with tracking details once it ships.